Experience the magic of Ice skating at Van Hage this Christmas, with the return of our undercover Ice Rink 


Whether you think of yourself as a Torvill and Dean or simply scramble around like Bambi, our popular ice rink is the ultimate experience for all the family, no matter your age or ability.

Following feedback from 2016's Ice Rink, we've reduced the number of skaters on the rink by 32 to ensure everyone has a great ice skating experience with Van Hage. This is an all-weather event. You can come and enjoy the atmosphere in our fully heated marquee incorporating a viewing platform for spectators, comfortable seating and our mouth-watering Ice Café, open daily.  

We have a full range of figure skates included in the price of admission and your shoes will be looked after while you are out on the ice. We do not hire hockey skates. However you may bring your own to use but please be aware of the rink rules.

We also have skating aids available to hire. Limited number available so we would advise you book these in advance due to their popularity.

There are many different skating sessions on offer including 6Skate, Parent & Toddler, Special Needs, 15% Off Group bookings and Corporate packages. Please view our Information and T&C sections prior to booking, for further details.

Tickets are available online, to avoid disappointment booking online is advised.

Please view our Information, T&C and FAQ tab for further information. Should you not find the answer you are looking for then we recommend you call before booking to avoid disappointment on the day.

Information

Opening Times
We advise you arrive 20 minutes prior to your scheduled booking slot to allow yourself plenty of time to book in and collect your skates.

Sessions commence on the hour and last for a total of 45 minutes. This allows for the professional assessment of the ice and resurfacing to take place. Such work between sessions ensures optimum skating conditions for everyone regardless of when you choose to visit.

Ticket Types & Sessions

Disabled - Any child or adult with intellectual disabilities or somebody who may exhibit physical impairments. This ticket will also include 1 Adult or carer to accompany them on the ice. Please bear in mind any parent or Adult accompanying must be wearing skates, and a competent skater.
Family - Consists of 2 Adults & 2 Children
Adult - Persons aged 15 years and older.
Child - Children aged 14 and under on the day of skating. Please note that children under 8 years old must be accompanied on the ice by an adult.
Parent & Toddler - Each ticket allows one child aged 3 - 5 years of age accompanied by one adult.  (Additional tickets can also be purchased for adults & siblings upto the age of 8 to join the parent & toddler sessions).

Group Bookings – ice skating is fun and it’s even better with a group of friends or colleagues. Receive 15% off for groups of fifteen or more, this is booked online using the standard ticket system, discount will be applied when tickets are added to your basket. 15% discount doesn't apply to family tickets.

Skate Hire & Size Guide
We are proud to offer a wide range of top-quality ice skates for ultimate skating comfort all included in the ticket price. With a huge selection of skates starting at children’s size 8 and finishing at adult size 15, you can be confident in finding the perfect pair whenever you choose to skate.

All visitors are welcome to bring along their own skates at no extra cost providing they are deemed suitable for the ice by our marshals.

Skate Aids
Our role is to maintain a safe environment and ensure that skaters have a really fun time! Parents and Guardians are reminded that supervision of children is required by them at all times to ensure the continuous safety and wellbeing of the children.  Skate aids enable the skater to skate behind it with ease or allows them to sit on the aid and be pushed around by an experienced skater. We cannot guarantee availability on the day and therefore recommend booking your skating aid online in advance. They are hired on a per session basis. Please also note our Skate Aids are in the form of a Banana and Penguin.

'Bob-Skates'
In addition to the main skates, we also have a range of 'Bob-Skates' available for younger children which are designed to fit directly over a child’s normal shoes. We recommend visiting us prior to your ice skating session to test the fit of the skates on your child.

Please note that all ice skates sizes usually come up similar or slightly smaller than standard shoe sizes. As a result, we would recommend that you first try your normal size then switch if they feel too tight. We also recommend you wear thick socks, for comfort and gloves to protect your hands.

Facilities
You can come and enjoy the atmosphere in our fully heated marquee incorporating a viewing platform for spectators, comfortable seating and our mouth-watering Ice Café, open daily. Disabled access is available throughout the area, and toilets can be accessed in our Garden Centre. A First Aid room is also present on site, with trained first aiders available in the event basic lifesaving first aid needs to be carried out. Our free car park is open to 1000 spaces and an area for coaches is specified should you be travelling as part of a large group.

Groups & Schools
We accept Groups and Schools on our Ice Rink. You will receive a 15% discount if booking 15 or more tickets for the same time slot. The discount is applied automatically at checkout and runs across all sessions, please note in order to obtain your group discount all tickets must be booked at the same time, for the same session. The discount is not applied to the booking fee or any accompanying skate aids.

Exclusive Hire
We offer exclusive hire packages for our Ice Rink, which will include all skate aids within the price. For more details and to book the Ice Rink for sole use (Ice Rink only) please email manager@skatevanhage.co.uk
Exclusive hire rates are as follows:
6Kate Sessions - £1,000
Off Peak Sessions - £1,300
Peak Sessions - £1,550
Premium Sessions - £1,800

Please note: From time to time prices and opening times maybe subject to change. And a 75p per ticket administration fee applies on all bookings made online.

Please view our FAQ section should you have any further queries. If you cannot find the answer you were looking for we recommend you call,
01920 870811, before booking to avoid disappointment on the day.

Terms & Conditions

Thank you for visiting Skate Van Hage and reviewing our terms and conditions for this event. Please be aware ice skating carries its own risks and it is of paramount importance you read the information below prior to booking your tickets.

On booking your tickets you agree to abide by and be bound by these terms and conditions.

Cancellations/Refund Policy.
Ice skating takes place in all weather, bookings are therefore non-refundable and non-transferable.
In exceptional circumstances it may be necessary to cancel/change the ice skating session booked. The company reserves the right to make reasonable changes and shall inform the customer as soon as reasonably possible. In these circumstances the company will offer ticket holders an alternative session date and time up to the value of the original tickets. If this is not possible by the company, a full refund will be given. A refund will only be given on presentation of the original tickets within 28 days of the cancelled session. It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event.
We will not be responsible for any tickets that are lost or stolen.

Obligations of the Customer.
The Customer shall check all booking documentation immediately once it is issued to him/her. Any errors must be brought to the Company’s attention immediately and cannot be rectified later. If the Customer has a query in relation to the contents of any document they must notify the Company of these concerns within seven days of receipt. It is the responsibility of the Customer to ensure that all booking details etc. are in order.

The Customer booking the Service is solely responsible for ensuring that they and all members of the Customer Group:
  1. Are fully and properly informed of these terms and conditions and the Booking details
  2. Are physically capable of taking part in such activities, suffer no disabilities or conditions that may impair, restrict or endanger their involvement or that of other members of the group’s involvement in the activity.
  3. Act at all times in a safe, responsible and courteous manner and comply with all safety procedures and requirements.
  4. Abide by the rules and regulations of the Ice Rink and undertake to accept and follow all Instructions issued to them by the Skate Manager.
  5. Ensure Children younger than 8 are accompanied by an adult on the ice (one adult for every three under 8's).

The customer accepts to have the knowledge of, and assume the risks associated with ice skating which include but are not limited to the following;
  1. Injuries that result from collision or contact with other skaters or other individuals who are on the ice skating surface;
  2. Injuries that result from falls; and
  3. Injuries that involve objects that are within the properly intented path of travel of the skater

The good conduct and behaviour of all parties on the Ice Rink is critical to the ability of the Skate Manager to deliver the service and as such the Skate Manager has the final say and full authority to remove any person(s) who fail to comply with instructions and requests. No refunds will be issued in such circumstances.

The Customer accepts they are responsible for their actions and decisions whilst skating on the ice. Should any person within the customer group require specialised medical treatment in the event of an accident or fitting on the ice or premises they will be treated by a member within the customer group. Our ice marshals are there to assist them off the ice at the appropriate time, should this be required.  

The customer accepts responsibility to bring their own safety equipment should their level of skating require. Items to include gloves, thick socks, elbow & knee protectors etc. to reduce the likelihood of injury.

Accepts for safety regulations the rink has a maximum number of skaters for each session, and only those with tickets will gain entry to the Ice Rink.

The Customer accepts responsibility for any intentional damage caused to the Ice Rink venue or equipment. The Customer will be liable to the Company for such loss or damage.

We recommend that the customer takes out the appropriate insurance which will cover them in the event of personal accident, medical expenses, emergency evacuation, loss of any monies and the participation in dangerous sports.

Arrive at the Venue 20 minutes before the start times outlined in the booking confirmation email. Late arrivals cannot be catered for and no refunds will be issued in such circumstances.

Customers who have pre-booked online must present their printed ticket/s with its unique reference number/s to ensure entry into the event.
Please note whilst our first aiders will be on site and are trained in areas such as
  1. Managing an emergency
  2. Communication and casualty care
  3. Bleeding (minor and severe)
  4. Choking (adult)
  5. Burns
  6. Fainting
  7. Health and safety (first aid) regulations
  8. Resuscitation (adult CPR)
  9. Shock
  10. Unresponsive casualty
They will not be specialised in dealing with behavioural issues or more complex medical requirements. Parents/Carers will assume responsibility for administering any medication and call for an ambulance should the need require.

By purchasing our tickets you are agreeing to abide by and be bound by these terms and conditions and our privacy policy. 
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