Please be aware that stated website delivery charges apply to ONLINE ORDERS ONLY and not to purchases made at any of our Garden Centres.
We are dedicated to your total shopping satisfaction. For any enquiries about an order, a delivery, or comments about our website service please email us at firstname.lastname@example.org or call 0800 111 4633 and quote your order number (if applicable).
Our full delivery policy can be found below as well as our delivery terms & conditions at the base of the page. Please contact us directly for all premium delivery enquiries. Please note that we do not deliver to destinations outside of the United Kingdom
For local delivery information please see here: Local Delivery
FREE Standard Delivery on orders of £100 and above*
Every effort is made to deliver extra large purchases such as furniture sets and bulk bags within 10 working days.
Orders under £100:
Delivery charge £4.99 per order (*excluding compost). Delivery estimate approx 2-4 working days.
Orders above £100:
FREE* Delivery on order (*excluding compost)Delivery estimate approx 2-4 working days by DHL.
Extra Large Items - Furniture Sets, Bulk Bags, Large BBQ's, Large Water Features etc:
In stock Items - delivery estimate approx 7-10 working days (Mon-Fri) via Pallet Delivery Agent. (Kerbside only)
Supplier Direct Items:
Delivery estimate 7-28 working days (Mon-Fri) via Pallet Delivery Agent (Kerbside only) or Supplier's Own Courier.
Forest Garden & Kelkay:
Please note, our Forest Garden & Kelkay Supplier Direct products maybe listed at a higher price online to instore, this includes a direct delivery charge from the supplier. Items purchased in store and delivered from the store will be delivered for a lower price.
Rolawn Home Delivery Service: Rolawn will contact customers directly to advise delivery date and any detailed delivery information to ensure safe access to given address to unload goods.
Delivery to UK mainland only: Deliveries are made between 8am-6pm kerbside only, Monday - Friday. Rolawn Turf, bulk bags and pallets are non-returnable. Current delivery timescale is 7-10 working days. (Working days are Mon-Fri excluding bank holidays)
Find full details of our delivery terms here.