Frequently Asked Questions

We guarantee to send you only top quality products and do our very best to package everything so that it arrives safely. If you do have a problem:
Email or Phone 01920 876809 between 9.30am and 4.30pm Monday to Friday. Please quote your order number at every enquiry.
There are three Van Hage stores; Great Amwell (SG12 9RP), Chenies (WD3 6EN) & Peterborough (PE1 4YZ).
Please email us quoting your order number to
Orders under £75 attract a £4.95 shipping fee, orders over £75 are shipped FREE
Van Hage deliver to the United Kingdom ONLY.
Van Hage is dedicated to your total shopping satisfaction. For any enquiries about an order, a delivery, or comments about our website service please email us at between 8:30am and 4:30pm Monday to Friday, quoting your order number (if applicable) at every enquiry. We will aim to respond to all email communication within 2 working days.
If you need to return your item, all returns must be notified to Van Hage by completing our online form prior to  collection or delivery here - Returns Form
Van Hage accept payments through PayPal. You can pay using Visa, Mastercard or American Express cards as well as utilising an existing PayPal account.